Key Skills: Sr Trainer, Amadeus, GDS, Process Trainer

Provide training at all levels, starting from Basic to specialized products.

-Design training courses and programs.

-Update Process Manual & Attending calibrations.

-Conduct need based onsite training for clients.

-Undertake regular analysis of areas of improvement for NDC staff.

-Carry out routine checks to assess the knowledge of staff.

-Provide feedback about the strength and weaknesses of each employee and suggest remedial measures.

-Rolling out of Monthly Knowledge Checks.

-Conduct training programs on basic for all new employees and also conduct need based suitable training for other employees.

-Conduct quarterly evaluation for training NDC staff.

-Ensure that proper training material is given to all trainees.

-Design course materials and other documents such as handouts, manuals and exercises.

-Creating learning environment and resources, including setting up IT equipment.

-Keep abreast of all new developments and products

-Attend relevant training programs.

-Conceive and implement new/ innovative ideas for training that contributes to further success of training efforts.

Salary:

INR 3,00,000 - 4,50,000 P.A
Industry:

Travel, Hotels, Restaurants, Airlines, Railways
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Training
Role:

Technical/Process Trainer
Keyskills:

Amadeus, GDS, Process Trainer
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Please refer to the Job description above

Interglobe technologies pvt.ltd IGAT is in the business of Air Transport Management. It is a GSA ( general sales agency) for various International Airlines like Virgin Atlantic, South African Airlines, SAS, China Eastern Airlines Turkish Airlines etc.