Key Skills: Manager , TRAVEL,BPO,TEAM LEAD, TL,AM, ASSISTANT MANAGER,bpo, cALL CENTER

Candidate should have handled a team of 15 - 20 agents in a chat process

Preferrable should have travel background

Effective Performance Planning for Self and for the Team

Time Management and Self-Organization

Excellent Travel experience

* Excellent communication skills.

* Willingness to work in a 24x7 shifts.

* Working knowledge of GDS - Mandatory

* Capability of handling & materializing all kinds of queries.

Coaching and Feedback

Ability to Lead and Manage a Team

Ability to achieve stretched targets and take decisions as well as Manage Complex/Difficult Employee Situations

Customer/Client Interaction

Handle Escalations for the Team

Work as a Team SPOC for all Departmental Issues

Home Pick and Drop facility Provided (AC Cabs)
Salary:

INR 4,50,000 - 7,00,000 P.A
Industry:

Travel, Hotels, Restaurants, Airlines, Railways
Functional Area:

Travel, Ticketing, Airlines
Role Category:

Ticketing/Travel/Documentation
Role:

Operations Manager
Keyskills:

TRAVEL,BPO,TEAM LEAD, TL,AM, ASSISTANT MANAGER,bpo, cALL CENTER
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

FAREPORTAL's success, as the most innovative travel technology company, is a result of talented employees who think outside the box. We continue to look for talented individuals who want to excel in their areas of expertise. FAREPORTAL provides an ideal work environment for highly motivated and team-oriented people. Employees enjoy the ability to utilize their skills at a fast-paced technology company focused on the travel industry, headquartered in "Silicon Alley" in the heart of New York City.