Key Skills: customer service,service delivery,home appliances,kitchen appliances Company Profile

* BE (Electrical, preferred) + MBA. 20+ experience in Customer Service
* Preferably from a Multi Product Consumer Electricals Company.
* Currently handling a National Role or responsbile for atleast 2 Regions.
* As a personality, assertive with both internal & external customers as also his 70-odd-member team with an average age of 40Job Description

Job Description :

Role Head Customer Service (National Role)

Industry : Brown Goods Industry

C.T.C Best in industry

Location : Mumbai

Job Responsibilities :

* Run Service Busienss as a PCH
* Improve service Infrastructure (Dealers / Franchisee / Servcie Outlets) for better reach and productivity

The company is an India-based consumer electrical products manufacturing company. It has vast experience in the electrical market and is known for being an innovator and market leader in the Indian consumer electrical manufacturing sector.