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Customer Care Executive (1 - 3 yrs)

Encore Capital

0
Gurgaon
Reporting to the Group Manager, the Account Manager is responsible for negotiating secure payment arrangements from consumers to satisfy their account obligation by recommending payment solutions through review and assessment of the consumers ability to pay in consideration of their outstanding...
Posted on: Sat 24 Mar

Operations Manager (5 - 6 yrs)

Encore Capital

5
Gurgaon
The Manager, Operations Analysis is responsible for developing new and analyzing existing business strategies within the department. The Manager is a creative analytical problem solver, capable of constructing effective analytical approaches to complex, quantitative business problems and...
Posted on: Sat 24 Mar

Group Manager (4 - 9 yrs)

Encore Capital

13
Gurgaon
Reporting to Division Manager or Manager-Operations, the Group Manager is responsible for managing and achieving business results through a team of account managers. This includes being responsible for all aspects of performance management (setting expectations, observing, coaching, counseling...
Posted on: Sat 24 Mar

Senior Analyst (1 - 3 yrs)

Encore Capital

2
Gurgaon
The Data Analyst is primarily responsible for using data extraction to perform in-depth analysis of programs and opportunities in the collections business. The Data Analyst will make recommendations to improve business profitability or operational processes based on their analysis and may design...
Posted on: Sat 24 Mar

Division Manager (5 - 8 yrs)

Encore Capital

1
Gurgaon
Reporting to the AVP- Operations, the Division Manager (DM) is responsible for managing and achieving business results through a team of Group Managers and Account Managers. This includes the responsibility for all aspects of performance management (setting expectations, observing, coaching,...
Posted on: Sat 24 Mar

Senior Manager (5 - 7 yrs)

Encore Capital

0
Gurgaon
The incumbent will be responsible to review Operations processes and identify risk areas, suggest mitigating controls and ensure implementation and adherence. Will also be responsible to benchmark and evaluate processes vis--vis industry best pratices. The person will also be responsible for...
Posted on: Sat 24 Mar

Analyst (4 - 9 yrs)

Encore Capital

31
Gurgaon
Oversees and participates in the implementation and ongoing maintenance of Cognos Business Intelligence applications to support multiple departments Acts as principle liaison with BI business users departments and mentor to other BI team members. Provides production support to existing BI...
Posted on: Wed 18 Apr

Sr Executive-Maintenance (4 - 9 yrs)

Encore Capital

9
Delhi
Upkeep & management of all electrical, mechanical equipments, maintain data, checklist, etc. Upkeep & management of Air conditioning systems Upkeep & management of Electrical systems like UPS, panels, CCTV, Access Control, EPABX, etc. Upkeep & management of mechanical systems like...
Posted on: Wed 18 Apr

HR Manager (8 - 11 yrs)

Encore Capital

2
Gurgaon
The Human Resource Generalist, Manager provides support in all Human Resource functional areas (Benefits, employee relation, Communication, total rewards), maintains accuracy of the data in HRIS systems and serves as a single point of contact for all employee relation questions. This position...
Posted on: Wed 18 Apr

Manager (8 - 11 yrs)

Encore Capital

7
Gurgaon
The Human Resource Generalist, Manager provides support in all Human Resource functional areas (Employee Engagement, Employee Benefits, employee relation, Communication, total rewards, Succession Planning, Talent Management etc). We be responsible for the support HRBP function. Responsible for...
Posted on: Wed 18 Apr

Senior. Associate -(NonTechnical) (1 - 3 yrs)

Encore Capital

0
Gurgaon
Reporting to the Group Manager, the Account Manager is responsible for negotiating secure payment arrangements from consumers to satisfy their account obligation by recommending payment solutions through review and assessment of the consumers ability to pay in consideration of their outstanding...
Posted on: Wed 18 Apr

Quality Control Executive (1 - 4 yrs)

Encore Capital

1
Gurgaon
A Quality & Compliance Coach is responsible for monitoring and evaluating calls through available call monitoring tools, creating performance reports to showcase the overall quality and productivity level of Account Managers. The Quality Coach is responsible to enhance the skills of the assigned...
Posted on: Wed 18 Apr

Project Manager (6 - 11 yrs)

Encore Capital

5
Delhi
Reporting to the Manager of Business Transformation, the Project Manager, Business Transformation is responsible for project managing, mentoring medium to high complexity six sigma/ non-six sigma projects. Would be expected to play the role of an internal business consultant for India operations,...
Posted on: Wed 18 Apr

Admin /Facilities Exec. (1 - 3 yrs)

Encore Capital

3
Gurgaon
Management of the front desk In charge of all front desk operations Attending incoming and outgoing calls Transferring of calls to various departments Responsible for dispatching courier mails and keeping a record of them Distributing inwards documents received Responsible for...
Posted on: Wed 18 Apr

Specialist Dialer (2 - 6 yrs)

Encore Capital

2
Gurgaon
Controlling dialer builds, refreshing tables, monitoring floor operations for dialer performance and working with operations to optimize calling the best accounts at the best time. Add/ Change/ Delete users on call center systems. Proactively monitor systems and works to assess and correct...
Posted on: Wed 18 Apr

Tech Support Engnr (4 - 8 yrs)

Encore Capital

6
Delhi
Day to day responsibilities include scheduled/unscheduled maintenance, moves, adds, changes, upgrades, performance monitoring, and storage administration, while providing functional guidance and direction to client base for strategic and tactical initiatives. Resolution of trouble tickets must be...
Posted on: Wed 18 Apr

QA/QC Mgr (6 - 10 yrs)

Encore Capital

2
Gurgaon
Reporting to the VP Operation, the QA Manager is responsible for Managing the quality assurance department; this shall involve defining the Quality for different LOBs. Analyzing and improvising the QA Process. Measuring the performance of the QA Function. Ensuring delivery against QA department...
Posted on: Wed 18 Apr

Team Lead/Tech Lead (8 - 12 yrs)

Encore Capital

3
Gurgaon
The AVP Infrastrucuture Support is responsible for managing the IT Infrastructure support, Helpdesk, and the Network Operations Center (NOC). This position will be the primary leader for all enterprise support activities. The role contributes to the development of new concepts, techniques and...
Posted on: Wed 18 Apr

Product Mgr (3 - 6 yrs)

Encore Capital

13
Gurgaon
Oversees and participates in the implementation and ongoing maintenance of Cognos Business Intelligence applications to support multiple departments. Develops ETL solutions utilizing Microsoft SSIS and serves as technical mentor & trainer to India team for SSIS techniques and best practices. Acts...
Posted on: Wed 18 Apr

IT Helpdesk Specialist (2 - 6 yrs)

Encore Capital

37
Delhi
Reporting to helpdesk supervisor, the helpdesk specialist provides support to end users in the maintenance and problem resolution of hardware and equipment by responding to incoming calls, email and employee requests for technical support, documents, tracks and monitors the problem to ensure a...
Posted on: Wed 18 Apr

Front Desk Executive (1 - 3 yrs)

Encore Capital

5
Gurgaon
Management of the front desk In charge of all front desk operations Attending incoming and outgoing calls Transferring of calls to various departments Responsible for dispatching courier mails and keeping a record of them Distributing inwards documents received Responsible for...
Posted on: Thu 19 Apr

Technical Support Mgr (2 - 6 yrs)

Encore Capital

36
Delhi
Reporting to helpdesk supervisor, the helpdesk specialist provides support to end users in the maintenance and problem resolution of hardware and equipment by responding to incoming calls, email and employee requests for technical support, documents, tracks and monitors the problem to ensure a...
Posted on: Thu 19 Apr

Manager (7 - 12 yrs)

Encore Capital

8
Gurgaon
Manager reports to AVP-Administration and is primarily responsible to handle transport activity and also responsibie for ensuring smooth functioning of operations, Employee satisfaction in sync with the cost and quality control. He is also responsible for developing vendors, maintaining vendor...
Posted on: Thu 19 Apr

Quality Coach (1 - 3 yrs)

Encore Capital

0
Gurgaon
A Quality & Compliance Coach is responsible for monitoring and evaluating calls through available call monitoring tools, creating performance reports to showcase the overall quality and productivity level of Account Managers. The Quality Coach is responsible to enhance the skills of the assigned...
Posted on: Thu 19 Apr

Dialer Mgr (2 - 6 yrs)

Encore Capital

3
Gurgaon
This position is responsible for overseeing the day to day operations of the aspect predictive dialer and call monitoring application including research, optimization, reporting and trouble shooting across multiple sites. Desired Profile Controlling dialer builds, refreshing tables,...
Posted on: Thu 19 Apr

Manager Analytics (5 - 10 yrs)

Encore Capital

109
Gurgaon
Identify and implement new business strategies to improve profitability and ways to improve business processes Define and execute analytical approach to solving complex business problems through data extraction and analysis Define reporting needs and monitor report to understand trends,...
Posted on: Fri 20 Apr

Assistant Manager Analytics (2 - 5 yrs)

Encore Capital

105
Gurgaon
The Sr. Analyst is primarily responsible for using data extraction tools to perform in-depth analysis of programs and opportunities in the collections business. The Senior Analyst will make recommendations to improve the business profitability or operational processes based on their analysis and...
Posted on: Fri 20 Apr

Operation Analyst (1 - 2 yrs)

Encore Capital

60
Gurgaon
The Operations Analyst is primarily responsible for using data extraction tools to perform in-depth analysis of programs and opportunities in the collections business. The Operations Analyst will make recommendations to improve the business profitability or operational processes based on their...
Posted on: Fri 20 Apr

Senior Training Specialist (Lead Trainer) (3 - 6 yrs)

Encore Capital

115
Delhi
The Training Senior Specialist delivers and facilitates new hire, refresher trainings and skill based behavioral training to new and existing operations employees. This position coaches, counsels, and monitors employees based on their needs. This position is also responsible for creating specific...
Posted on: Fri 20 Apr

Group Manager Bankruptsy (Team Leader Operations) (2 - 5 yrs)

Encore Capital

1
Delhi
The Group Manager-Bankruptsy provides leadership and daily management support to their team. The GM accelerates their Account Managers performance with coaching and mentoring to improve daily quality and productivity. They will successful use their knowledge of bankruptcy practices and...
Posted on: Fri 20 Apr

Group Manager/ Team Leader Collection (2 - 5 yrs)

Encore Capital

112
Gurgaon
Reporting to Division Manager or Senior Group Manager, the Group Manager is responsible for managing and achieving business results through a team of account managers. This includes being responsible for all aspects of performance management (setting expectations, observing, coaching, counseling...
Posted on: Fri 20 Apr

Sr. Network Engineer (6 - 10 yrs)

Encore Capital

12
Gurgaon
Desired Candidate Profile The incumbent should have handon esperience on the following. 1.Routers: Cisco 3800,3900,2800 Series Routers. 2.Workgroup Switches: Cisco Catalyst 6500, 4500 Series, 3700 Series, 1900 Series 3.Additional appliances: Cisco Caching and content engines, Load...
Posted on: Fri 20 Apr

QA Java,Software Testing Engineer Java (5 - 8 yrs)

Encore Capital

3
Delhi, Afghanistan
Reporting to QA Manager, the Sr Software Engineer is responsible for creating and executing Test Plans to insure the proper functioning of software before its release for User Acceptance Testing and prior to its release into the production environment. The role requires to follow the standard...
Posted on: Fri 20 Apr

IT Helpdesk Specilaist--Female Only(Open For Shifts) (3 - 6 yrs)

Encore Capital

22
Delhi
Desired Candidate Profile PC Hardware Knowledge, strong diagnostic skills in software - Microsoft Office (Word, Excel, Access, Power Point, Outlook) Win XP. Avaya hard phone troubleshooting, Strong customer service Phone Skills, strong interpersonal communication skills Minimum 2 years of...
Posted on: Fri 20 Apr

Configuration Manager (3 - 6 yrs)

Encore Capital

3
Delhi
The Configuration Manager is responsible for the overall environment within which our application software is operated, is developed, and is tested. The Configuration Manager is responsible for the Software Configuration Management (SCM) and related Application Lifecycle Management (ALM)...
Posted on: Fri 20 Apr

AVP Infastructure Enterprise Operation Support - 1 Opening(S) (10 - 12 yrs)

Encore Capital

3
Delhi
Hands on experience with a complex multiple data center environment which includes multiple platforms such as UNIX and Linux. Experience negotiating hardware and software purchases, maintenance agreements, and renewal agreements. Experience with state-of-the-art voice and data technologies...
Posted on: Fri 20 Apr

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